Celebrating Excellence: Your 2023 Lenny Awards Winners


The 2023 Lenny Awards have come to a close and while we are bummed to see it come and go so quickly, we are beyond excited to celebrate our 2023 winners!

This year, we had an astounding 67 nominations across 8 categories. We want to thank all our customers who took time out of their busy schedules to enter the awards and share their Litmos story with us. I may be biased, but I believe we have the best customers in the training industry!

This week we hosted the 2023 Lenny Awards Customer Showcase where our winners had the opportunity to present to their Litmos success stories. We want to share those successes with you. So, without further ado, your 2023 Lenny Award winners are… drumroll please…

Best Customer Training Program

Passages Israel
“A year and a half ago, student training was a struggle for Passages, but since switching to Litmos, we’re seeing real-world impact in over a thousand students.

Now we’re able to customize over 60 courses for specialized trips so that students have an individualized experience. And it’s working! The support emails have decreased by half this year with the new intuitive courses. Plus, quiz scores have gone up, showing vastly improved knowledge retention. A student said this week that our Litmos courses are better designed than her university courses!”- Hannah Straub, Associate Director of Online Education, Passages Israel

Since switching to Litmos, the course completion rate for Passages Israel has shot up by 24%, with over 3,000 essays submitted, including hundreds of community service projects completed as a culmination of Israel trips.

Best Sales Training Program

Factor 8
“Factor 8 is the first sales training company to focus solely on providing sales teams with the virtual selling skills they need to survive and thrive in inside sales. We’re proud to partner with Litmos to host our eLearning platform, The Sales Bar, where we offer over 45 customizable learning modules for both sales reps and managers. Litmos helps us provide support to ensure our clients continue to grow.”- Ted Martin, President, Factor 8

Additionally, through the Litmos platform, Factor 8 provides the sales training content for #GirlsClub, a program that helps hundreds of women in sales around the globe gain the confidence and practical skills they need to earn leadership positions.

#GirlsClub’s mission is to level the playing field and help more women earn sales leadership careers. Since its inception in 2018, #GirlsClub has helped over 300 participants earn a promotion to sales leadership.

With Litmos, Factor 8 has grown 387% in the past 3 years.

Best Employee Training Program

Tie Between Celigo & LaborMAX Staffing

Celigo
“When our company purchased Litmos, it wasn’t to replace any other LMS system, but rather to launch a global training and enablement program from scratch. We needed an on-demand platform that allowed global users to get access to technical and soft skills training, get onboarded, and achieve certifications. Prior to Litmos, we had no mechanism for providing standardized training to the masses and no way of tracking who’s taken training and what their level of competency was. Now we are able to have all of that intelligence.” -Emilee Johnson, VP, Corporate Enablement & Global Sales Transformation, Celigo

Since launching their university 3.5 years ago their users have achieved 15K certifications and completed over 128K courses. In the first 18 months, Celigo achieved an estimated $1.8M in savings. 2 years later, they estimate savings of over $3.2M. Right now at 3.5 years, they estimate the savings to have exceeded 4.5M!

LaborMAX Staffing
“Over the years, our partnership with Litmos has allowed us to stay at the forefront of training industry trends, equipping us with the tools and content necessary to excel. Whenever new challenges emerge, Litmos is there with fresh content and features to ensure our success.

Our Learning Department has become one of the most effective in the organization, setting us apart from our staffing competition. Despite our small team and limited resources, Litmos allows us to deliver high-quality training quickly and efficiently.”- Sparrow Malvino, Learning & Development Manager, LaborMAX Staffing

Since implementing Litmos in 2018, LaborMAX Staffing has witnessed impressive cost reductions through the platform. Their New Hire Training costs saw an estimated savings in 2023 exceeding $153,000, while the decision to develop in-house content rather than outsourcing resulted in an additional savings of over $95,000 this year. Additionally, Litmos has played a pivotal role in mitigating a staggering $17 million in annual cybersecurity risk for them.

Best Not for Profit Training Program

Blue Cross
“We leveraged the powerful functionality of Litmos (Blue Horizons is Blue Cross’ Litmos instance) to improve learning experience for all learners at Blue Cross, providing SSO, automated account management, visibility, and improved reporting. We were then set up to effectively deliver a targeted blended learning programme to improve consistency in animal welfare standards training for new starters.”- Liz Reed, Digital Learning & Development Specialist, Blue Cross

According to the Blue Cross team, since implementing Litmos 7 years ago, Blue Horizons has grown from a place where a new starter might do a couple of compliance courses and return the following year to retake, into a thriving learning hub driving engagement. It has built capacity and increased their reach in L&D, along with a dramatic reduction in admin time for their small team, learners and managers alike.

Best Partner Training Program

Viking Pump
“We are a 112-year-old company and it a lot of ways, we look it. For the better part of 60 years training was delivered via what we call “Pump School”, a 3-day training at one of our offices. When I started here 20+ years ago this was still the only way we delivered training. LMS was a tough sell internally…how to justify the cost, justify the efforts to administer and make content, would our distributors embrace this new format, and would this just die on the vine due to any of these factors?

4 years later nearly all our distributors use our Litmos site, we have 1600 active users in 65 countries who’ve completed a combined 50,000 courses. We’ve expanded to include foreign languages, a variety of Learning Paths based on channel and roles, and what we’ve started is now established as a best practice within our corporation with 3 sister companies now launching their own Litmos LMS sites.”- Chad Wunderlich, Global Distributor Development Manager, Viking Pump

Viking Pump has been a customer of Litmos for almost 5 years and boasts an impressive, estimated ROI of $500,000.

Best Service Training Program

Tie Between Acorns Children’s Hospice & Zipline International

Acorns Children’s Hospice
“Acorns Academy is a one stop shop for all learning and development across the organisation. Each of the 120 different roles have a bespoke pathway to success consisting of Mandatory, Core and Developmental learning. Our blended learning approach caters to different requirements and needs, enabling teams and individuals to grow their potential in current roles whilst working towards their next position.”- Charlotte Knight, Academy Support Lead, Acorns Childrens Hospice- Acorns Academy

Litmos has allowed Acorns Childrens Hospice to start teaming up with other children’s hospices over the UK to show them what they have achieved with Litmos. They have been able to help guide other organizations in the direction to start their journey in creating programmes for their teams.

Zipline International
“Our ROI with our maintenance learning program has empowered Zipline to certify over 200 of the world’s largest (and first in many places) commercial Drone delivery company and equally important ROI metric is our currency training, case studies, and non-stop learning that we can deliver INSTANTLY through Litmos.

The entire ‘heartbeat’ of the billion-dollar company could not be possible without a world class training program. Litmos LMS is surely part of this unfolding story of our mission statement ‘to provide equal healthcare to all reaches of the world.’”- Shane Conley, Instructor, Curriculum and Operations Specialist, E-Learning Development and Delivery, Zipline International

According to Shane and the Zipline Academy team, in the last 5 years of being Litmos customers, over 800,000 successful medical and special use deliveries by autonomous drone delivery (with ZERO incidents) have been possible thanks to their world class Academy Training Center.

Best Branded Platform

The Papé Group
“We are using Litmos to create, push and report all training, except manufacturing training. The training includes compliance, driving, safety, cyber security, process, procedural, and job aides.

With Litmos, we were able to create not only a custom domain – www.papelearn.com, which is custom-branded – but we also branded all the following: learner dashboard, content library, brand colored tabs, badges, email notifications, mobile app, course types and Powerpoint templates for all courses.”- Christine Cantamessa, Senior Training Manager, The Papé Group

Since becoming Litmos customers 3 years ago, Christine notes that for the first time their managers and supervisors are able to use their Litmos training and reporting tools to hold team members accountable for job performance. The reporting feature is being heavily leveraged in our their HR department.

Best Authored Course

Tie Between Headspace & Lindt Australia

Headspace
“With the automated training program People Leaders build & schedule reports to view compliance throughout the year, are CC’d cc’d on non-compliant reminder notifications, and have the ability to balance the team’s workload so that training is prioritized. This led the Headspace team to achieve the goal of close to 100% compliance throughout the company.” -Bryan Wong, Security Analyst, Headspace

In their 5 years of being a Litmos customer, Headspace has rolled training out to over 1500 employees. The Privacy and Security training helped Headspace achieve HITRUST certification and SOC 2 compliance. They have also seen a 50% increase in notifications related to phishing emails, and SMSishing alerts, and have drastically increased engagement on their internal security Slack channel.

Lindt Australia
“Litmos has been a valuable asset throughout our employees’ employment journey. It has not only streamlined training processes and enhanced learning outcomes but has also assisted us in nurturing a culture of diversity, innovation, and excellence within our organisation.”- Robyn Rodrigues, People & Culture Manager, Lindt Australia

Robyn notes that ROI achieved through their learning platform encompasses increased productivity, cost savings in external training, improved customer service, reduced travel expenses, enhanced compliance, and the ability to benchmark employee capabilities. These outcomes collectively contribute to the platform’s value and demonstrate its positive impact on the Lindt Australia organisation.

Congratulations to our winners!

Standing Ovation Awards

In addition to our winners, we also had an amazing group of runner ups who received our Standing Ovation Award and gave everyone a run for their money!

Standing Ovation Awards, in no specific order:

  • Frankly
  • Icertis Inc.
  • AFG- Australian Finance Group
  • Eaton Electrical Engineering Services and Systems Division
  • Krispy Kreme Australia
  • Stride Mental Health Australia
  • National Wood Flooring Association
  • Atlona
  • Lima Corporate
  • Robins & Morton
  • Royal Flying Doctor Service Western Australia

Congratulations to you all!

If you are interested in hearing more from our winners, check out the 2023 Lenny Awards Customer Showcase.

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